DonorPass FAQs - LifeSource




What is DonorPass?

DonorPass is an online, self-interview program that allows donors to answer the Food and Drug Administration (FDA)-required health history questionnaire before arriving at a blood collection site.

Are these the same questions I would be asked on-site?

Yes. The computer-assisted questions are the exact same questions you would answer at a community donor center, fixed site or mobile blood drive.

When can I use DonorPass?

For safety reasons, the FDA requires that you answer the health history questionnaire on the same day as your visit. If you complete the health history questionnaire before 12:01 a.m. on the day of your visit, your DonorPass will not be accepted by the computer system at the donor center and you will need to answer the health history questions again.

Am I required to use DonorPass to donate?

No. You can answer the health history questions at the donor center, fixed site or mobile drive at the time of your donation, and you will always have the option of a staff-assisted one-on-one interview. The benefit of using DonorPass is that it helps speed up the donation process.

Is DonorPass confidential?

Yes. Your answers cannot be read or reviewed by anyone until the information is scanned into our computer system. Once received in our computer system, only our qualified LifeSource staff members can access your information.

What are the computer system requirements for DonorPass?

  • Microsoft Windows
  • Internet Explorer 6 or above or Firefox 3 or above
  • Adobe Acrobat Reader
  • Laser printer

What if I do not know how to answer a health history question?

When using DonorPass, you may skip a question or go back to review and/or correct a question at any time before printing your DonorPass. You can also leave questions unanswered. Unanswered questions will be reviewed with you at your visit by a blood center staff member.

What if I lose my DonorPass or forget to bring it with me to a collection site?

If you lose your DonorPass, you may redo the online health history questionnaire and print a new DonorPass, or you may answer the questions again when you arrive at the site. Your answers are embedded in the barcode and cannot be read by anyone other than a LifeSource staff member using our computer system.

If you forget to bring your DonorPass with you, you will need to re-answer the questions at the donor center.

Please note that some cell phone or tablet screen protectors do not allow our scanners to read your completed DonorPass questionnaire. In this case, you will need to re-answer the questions at the donor center unless you have a printed copy with you.

Why do I need to answer the same health history questions each time I donate?

For your safety, and the safety of the blood supply, the FDA requires that this questionnaire be completed with each donation.