DonorPass FAQ

What is DonorPass?

DonorPass is a computer assisted self interview program that donors access via the Internet allowing donors to answer the Food and Drug Administration (FDA) required health history questionnaire before arriving at a collections site.

Are these the same questions I would be asked on site?

Yes, the online computer assisted questions are exactly the same as the questions you would answer at a community donor center or mobile collections site.

When can I use DonorPass?

For safety reasons, the FDA requires that you answer the health history questionnaire on the same day as your visit. If you complete the health history questionnaire before 12:01 a.m. on the day of your visit, your DonorPass will not be accepted by the computer system at the donor center, and you will need to answer the health history questions again.

Am I required to use DonorPass to donate?

No, you can answer the health history questions at the donor center and you will always have option of a staff assisted one-on-one interview. The benefit of using DonorPass is that it will help speed up the donation process.

Is DonorPass confidential?

Yes. Your answers cannot be read or reviewed by anyone until the information is scanned into our computer system. Once received in our computer system, then only our qualified blood center staff members can access your information.

What are the computer system requirements for DonorPass?
You must have:

• Adobe Acrobat Reader
• A laser printer
• Internet Explorer 6 or above OR Firefox 3 or above
• A Microsoft Windows computer

What if I do not know how to answer a health history question?

When using DonorPass, you may skip a question, or go back and review and correct a question at any time before printing your DonorPass. Unanswered questions will be reviewed with you the day of your visit by a blood center staff member.

What if I lose my DonorPass or forget to bring it with me to a collections site?

Your answers are embedded in the barcode and cannot be read by anyone other than an ITxM staff member using our computer system. You may redo the online health history questionnaire and print a new DonorPass, or you may answer the questions again when you arrive at the site. If you forget to bring your DonorPass with you, you will need to re answer the questions at the donor center.

Why do I need to answer the same health history questions each time I donate?

For your safety and the safety of the blood supply, the FDA requires that this be done with each donation.